[aa_subtitle_display]One of the keys to a successful business is having the right communication skills with your employees, clients, and fellow business leaders. Without that, it’s hard to meet your goals and have solid relationships in the workplace.
And remember that it’s not just the overall message that matters when it comes to communication, but the method of communicating is endlessly important to getting your point across in a way that is effective, meaningful, and efficient.
Keep reading to learn about the mistakes you may be making as a communicator at your business and how you should fix them going forward.
Communication Mistakes You May be Making – and How to Fix Them
You’re using email as a method of communication too much
This may seem crazy because email is seemingly the most productive and convenient method of communication, but we have the stats to back this one up.
According to CareerBuilder, 26% of employees think email is a major productivity killer. While many times, email is a great way to get a message across, other times it can cause an overwhelmingly stuffed inbox or a chain can become tough to understand and decipher, which frustrates employees.
Thus, they can’t understand the message that you wanted to get across, and it becomes an unproductive waste of time.
Rather than allowing this to happen to your employees, actively work to recognize when it’s better and more efficient to directly speak with someone face-to-face or on the phone, saving them a lot of hassle and yourself from causing frustration.
You’re reaching out outside of regular work hours
Sure, sometimes you have a tendency as a leader or executive to shoot off an email outside of work hours. However, do you think about how that communication may be affecting your employees?
It could have a negative effect, as Cornerstone’s The State of the Workplace Productivity Report cites that 26% of people feel pressured to respond to work communication outside of work hours.
This could cause people to become burnt out or feel like they always need to be “on” or “connected”, which is not an ideal way for employees to feel. To fix this, you don’t necessarily have to stop working extra hours if that’s what works for you.
Instead, schedule emails to go out during work hours and examine how often you’re reaching out after people have gone home for the day.
You’re not being clear enough
According to recent studies, 46% of employees rarely or never leave a meeting knowing what they’re supposed to do next, which is definitely not a good thing.
Just because you think you’re being clear doesn’t necessarily mean you are. Make sure that employees walk away from discussions and meetings with an explicit understanding of their expectations to avoid conflicts or missed opportunities.
How PEOs Can Help
PEOs are a great resource in helping ensure you are using concise and effective communication methods with your employees. Call us today to learn more about PEOs and how you can start working with one ASAP.